Privacy Policy
Modern Art Oxford Privacy Policy
Privacy, Security and Cookie Notice
- Modern Art Oxford is committed to safeguarding your privacy and personal information. This page sets out the basis upon which we collect personal data and the use of the personal information provided to us in person or online, via email, phone, in writing or other correspondence. For example, your personal information may be collected or provided if you join as a Patron or Friend, sign up to our newsletter to be kept up to date with our programme, if you book or attend an event, if you fill out an online booking request form to hire the gallery for a private function, if you sign up to be a part of a participatory project, oras a result of purchasing items from our online shop.Information you may give us:● Your name ● Postal address ● Telephone number ● Email address ● Ticketing / purchasing history ● Billing information ● Information acquired via Cookies and Google Analytics. We use this information to:● Notify you of upcoming exhibitions, events and organisational news via e-bulletins ●Enable you to support the organisation as a patron, volunteer or Friend ●Contact you to ask you to respond to surveys to ensure our visitor experience is the best it can be ● Contact you to respond to your queries and/or feedback ● Enable you to purchase products via the online shop ● Enable you to purchase tickets for exhibition and events via our ticketing platform ● Contact you regarding a planned event hire ● Contact you about a project you have signed up to participate in ● Update you on changes to our services ● Allow you to comment on our blog and MAO Studio posts Under the General Data Protection Regulation (GDPR), the lawful bases we rely on fo rprocessing this information are:(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@modernartoxford.org.uk(b) We have a contractual obligation(c) We have a legitimate interestIf you have any questions or concerns about the information we hold about you, pleaseemail the gallery oninfo@modernartoxford.org.uk or telephone +44 (0)1865 722 733Shop and Ticket Purchases Modern Art Oxford may process information relating to transactions, including purchases of goods and services that you enter into with us in person, online or over the phone. Modern Art Oxford uses Shopify to process and store transaction data on the online shop and TicketTailor to process and store transaction data for ticketing, which may include your name,email address and postal address, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchases and keeping proper records of those transactions. The legal basis for this processing is the performanceof a contract between you and Modern Art Oxford. Elements of your transaction data may be shared with internal financial staff and third party credit card processors. We will keep this data for no longer than seven years as required by law and our external audit process. Donations and Direct Debits Modern Art Oxford may process information that you provide when donating to the organisation, signing up as a supporter, either for a single year or using an annual direct debit. Modern Art Oxford uses Donorfy to store this data and GoCardless and PayPal to process transaction data, which may include your name, email address, postal address,telephone number, your card details and the transaction details. This data may be processed for the purpose of contacting your about your donation or support option. The legal basis for this processing is consent. Elements of your transaction data may be shared with internal financial staff and third party credit card processors. We will keep this data for no longer than seven years as required by law and our external audit process.
- Recruitment The personal data you provide in order to apply for a job is kept through a third party in ourBreathe HR account and/or within our restricted access filing systems. Your data will only beshared with the recruitment panel for the purposes of shortlisting and interviewing candidates. If you are unsuccessful in your application then your data will be deleted six months after the closing date for the job. The legal basis for this is to fulfil a contract. We keep statistical information about all applicants to develop our recruitment processes but this data is anonymised so that no individual can be identified. If you are successful in your application then your data will be processed in accordance with your employment contract and HR Policies.Email Notifications and Newsletters Modern Art Oxford may process information that you provide to ensure we continue to send you relevant notifications, updates on our activity and/or our regular newsletters. The legal basis for this processing is consent.We will retain your information for two years after you last actively engage with us. You can unsubscribe at any time.To send e-newsletters Modern Art Oxford uses an external provider called Campaign Monitor, owned by Createsend. The data uploaded into this system is stored in San Jose,California, USA, which is compliant with the GDPR through the EU-U.S. Privacy Shield framework. Forms ex
pressions of interest and participant forms are used on the site for users to join in with our digital participatory projects or to receive updates on a project they have expressed an interest in joining. Data collected from digital participatory projects is deleted once the projectis completed. Data collected via the ex pressions of interest form, whereby users ask to be updated in an ongoing capacity about a project, is destroyed after a period of 18 monthsfrom the last point of engagement.MAO Studio web account. Modern Art Oxford may process the information you provide to ensure you can join the conversation on our online platform MAO Studio. The legal basis for this processing is consent. We will retain your information for two years after you last actively engage with us.You can delete you account at any time by logging in or contacting a member of our team:medai@modernartoxford.org.uk.Cookies A cookie is a file containing an identifier that is sent by a web server to a web browser and isstored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies do not typically contain any information that personally identifies a user, but personal information that Modern Art Oxford stores about you may be linked to the information stored in and obtained from cookies.If you prefer not to receive cookies you can adjust your internet browser to refuse cookies orto warn you when cookies are being used. This website will work more efficiently if receipt ofcookies is enabled but it will still operate correctly if you disable cookies.Cookies we use via our website include:> Google AnalyticsWe use Google Analytics to analyse the use of our website. Google Analytics gathersinformation about website use by means of cookies. The information gathered relating to ourwebsite is used to create reports about the use of our website and continually improve yourexperience of it. The cookies collect information such as the number of visitors to the site,which pages they visited and where they came to our site from. This information isanonymous and cannot be used to identify you personally. As a charitable organisationthese reports are instrumental in helping us to maintain audience engagement and secureour funding. Google’s privacy policy is available athttps://www.google.com/policies/privacy/.> Campaign Monitor uses cookies to enable website users to sign up to our newsletter.Information collected includes email addresses and IP addresses. Campaign Monitor’sprivacy policy is available athttps://www.campaignmonitor.com/policies/#privacy-policy.> WordPressWe use WordPress via Agile Collective (the company that hosts our website)to collect information relating to venue hire enquiries. This information might include a name, postal address, email address and phone number. This information is provided on a legitimate interest basis. We use these details to get in touch with you and provide you with further information relating to your venue hire enquiry. We will hold this data for two years from the last point of active contact. Any data that is used for producing reports is anonymised.WordPress’s privacy policy is available at :https://wordpress.org/about/privacy/.> Other Third Party Cookies As you use the Modern Art Oxford website you may be delivered cookies by third-partywebsites, including webpages with content embedded from, for example, Facebook,YouTube, Instagram, Vimeo, or Twitter. These third party cookies are outside of the controlof Modern Art Oxford and we recommend you check the third party websites for details oftheir privacy policies - Other Websites Modern Art Oxford’s website or email communications may contain links to other websites which are outside of our control and are not be covered by our notice. We recommend you check the individual privacy polices of other sites as their reasons for collecting data may differ from ours.General Modern Art Oxford is registered under the terms of the 2018 Data Protection Act and complies with the General Data Protection Regulation (GDPR). All information submitted will be stored securely.By providing your personal data to Modern Art Oxford you will be deemed to have consented to the processing of such data.We will never sell your personal data. Unless otherwise disclosed during the collection,personal data that is retained by us will not be transferred or otherwise disclosed outside this organisation, except where disclosure is required by law.You have the right to unsubscribe, change your preferences, and ask us to stop processing your personal data at any time. You also have a right to ask for a copy of the information we hold about you. If you notice any discrepancies in the information we have for you, please let us know and we will correct them immediately.Changes to this Privacy, Security and Cookie Notice This Privacy, Security and Cookie Notice may be updated at any time. Modern Art Oxford recommends you review this policy each time you submit personal information to us. Modern Art Oxford will always place an updated version on this page.How to complainIf you have any concerns about our use of your personal information, you can make acomplaint to us either via emailinfo@moderanrtoxford.org.ukor phone 01865 722733.You can also complain to the ICO if you are unhappy with how we have used your data.The ICO’s address:Information Commissioner’s OfficeWycliffe HouseWater Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113ICO website:https://www.ico.org.ukDisclaimerModern Art Oxford is committed to the highest standard and quality of information and every attempt has been made to present up-to-date, accurate information. However, we cannot accept liability for any loss, damage or inconvenience caused by reliance on inaccurate material contained in this site
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Modern Art Oxford. References to "our Website" or "the Website" are to modernartoxford.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Modern Art Oxford
30 Pembroke Street Oxford
OX1 1BP
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Payyo
